Office Phone System – How to Choose the Right One
If you're looking for an office phone system, you know there are as many types out there as there are offices. It can be pretty overwhelming and confusing, especially if you're a small business just getting equipped. Even though it's tough, finding the right office phone system is a key to your business's success. Here are some tips for finding just what you need.
* Beware Of Phone Vendor Jargon
Before we start looking, let's set all the fancy jargon aside. This is usually the most intimidating part of getting your system. A skilled salesperson might ramble about extensions, hybrids, keys or cabinets. Or, they may launch into an alphabet soup of VOIP, PBX, KSU, CTI and just about every letter combination you can dream of.
Do not be afraid to tell the guy to slow down and spell it out. A good salesperson will be happy to do this. They will want their valued customer to understand exactly what they offer. The most important thing is that you understand all the features that you are getting.
* Get Just What You Need And Ditch The Rest
For your business, you want the perfect system. This means everything you need, and you do not need a whole lot more. Add-ons and special features are nice, but you do not need a spider's web of connections for an office staff of 4. Those extra features may just cause a mess.
Basically, you need one extension per employee, and one for each room of your facility that you use often. If you have just a couple of employees, a regular phone system will work. If your office is a labyrinth of cubicles, go with the whole works.
* Have A Look At Office Phone System Options
These days, you can have just about any feature you want. Features that used to be fancy add-ons are now part of every office phone system package, usually at the same price. You can take advantage of tele-conferencing for meetings where everybody can not get together. Remote voicemail pickup allows you to get your messages anywhere on the planet.
The newest trend is VOIP, or "Voice Over Internet Protocol". You can talk for free over the Internet, as long as you have enough bandwidth to run the program. One of the most popular VOIP services is Skype. So many businesses are using it that it's almost essential to be able to communicate over the Internet.
* Budget And Stick To It
This tip has two parts-
1) Make your budget
2) Stick to it
The first part is easy, but the second part can be tough. When you are planning your office system, decide how much it's worth to you. Even if it's pricey, it will save you money in the long run if you are properly connected.
Investing in an office phone system does not have to be a mind-boggling mess. Get the phone system your office needs, and you'll be amazed at how much smoother it runs. Your business (and your staff) will thank you for it.